No outgoing voicemail? Or one that hasn’t been updated in years? That is sending a message. And not a good one. But here’s what I’ve learned: Most people don’t have an outgoing message. Or, if they do, it’s missing even the basics, such as their full name. It starts like this: “Hi! You’ve reached Rebecca’s...Read More

When it comes to winning over an audience, there are many factors involved. But certainly, one of them is how you sound. For the sake of this article, I'm not referring to pitch, speaking rate, diction, or vocal inflections, all of which are important to address, but rather how your voice sounds as it's projected...Read More

How do You Improve Your Virtual Image? Having a stellar virtual image is no longer optional. Professionals in all industries and niches must view their digital presence as a cornerstone asset in their life. These days, the way people perceive you or your company image often plays a significant role in whether they choose to...Read More